Cancellation and Refund Policy

Cancellation Model: Any Payments are excess charged by three means:

• A payment which is excess made by the customers
• A payment which is charged excess by the operations team.
• A payment which is charged excess by the lending partner of Productflow Technologies.

Refund Model is only applicable for the B2C customers through the same medium in which they had completed their transactions.

A refund will be initiated and approved if the customer prepays and cancels the Order. In case of agent induced cancellation also a refund request is generated and approved upon verification.